POSITION OPENING
CARROLL ELECTRIC MEMBERSHIP CORPORATION
POSITION: Member Services Representative I
NUMBER OF OPENINGS: Multiple
DEPARTMENT: Member Services
SHIFT: Day/Full-time
POSTING OPENS: 03/06/2026
POSTING CLOSES: 03/15/2026
PURPOSE OF POSITION: To communicate with Members about the billing and capital credit accounts in a pleasant, courteous, respectful and professional manner, take payments, prepare service orders and discuss billing issues with Members.
MINIMUM JOB SPECIFICATIONS: The following requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
REQUIRES:
- High school diploma/equivalent is required
- Must have a minimum of one year’s experience in call center and customer service
- Must have cash handling experience by maintaining and balancing cash drawer
- Require the ability to use general office equipment and Microsoft Office software
- Require the ability to work overtime hours and during Storm Mode and other urgent situations
- Require excellent attention to detail, communication skills and organizational skills
- Require the ability to prioritize and multitask in a sometimes fast-paced environment
- Require the passing of Carroll EMC’s post offer entrance examination and drug screen
- Require the ability to have and maintain a valid driver’s license
Interested applicants can apply online at www.cemc.com/careers. No phone calls, please.
Carroll Electric Membership Corporation promotes a drug-free workplace. EOE, including disability/vet.
