THE NEW UPS STORE IN CARROLLTON! STORE 7884 (NEXT TO INGLES)
FULL TIME / PART TIME (Flexible Scheduling Available)
COMPENSATION: Competitive Hourly Wage + Sales Incentives + PTO
The UPS Store is more than just shipping—we're a vital community resource offering packing, printing, mail, and business services. We are looking for an energetic, service-oriented Customer Service and Sales Associate to join our team.
If you thrive in a fast-paced environment, possess exceptional attention to detail, and enjoy interacting with people, this is the perfect opportunity for you to build valuable skills and contribute to a successful local business.
As a Customer Service Associate, you will be trained to become a certified expert in all of our core services:
Customer Service Excellence: Greet customers warmly, actively listen to their needs, and provide professional, friendly assistance with all services and products.
Shipping & Logistics: Receive, sort, and process packages for shipping. This includes proper packing, measurement, and accurate completion of documentation.
Retail Sales: Proactively recommend and sell retail products, printing solutions, and mailbox services to meet customer needs and achieve store sales goals.
Printing Services: Operate digital printing and finishing equipment (e.g., binding, laminating) and assist customers with copy, print, scan, and fax requests.
Mailbox Management: Handle mail and packages for private mailbox holders with absolute confidentiality and care.
Store Operations: Maintain a clean, organized, and inviting retail environment. Assist with inventory management and closing procedures.
Experience: Previous retail, customer service, or sales experience is highly preferred.
Communication: Excellent verbal and written communication skills.
Technical Proficiency: Comfortable working with computer applications, point-of-sale (POS) systems, and basic office equipment (printers, scanners, fax).
Detail-Oriented: Exceptional organizational skills and a commitment to accuracy, especially when handling sensitive documents and high-value shipments.
Physical Requirements: Must be able to stand for extended periods and lift 40+ pounds safely and regularly.
Availability: Must be able to work flexible hours, including in the weekends. We are open 7 days a week and weekend shifts will be rotated every other week.
Why Join Our Team?
Impactful Role: You'll be directly responsible for helping small businesses and individuals in your community thrive.
Training Provided: We offer comprehensive, paid training, ensuring you are certified and confident in all UPS Store services.
Growth Potential: Opportunities for advancement within our local store franchise.
Positive Culture: Work in a supportive, team-focused environment.
Ready to start your next career move? Apply today!
Please submit your resume and a brief cover letter explaining why you'd be a great fit for The New UPS Store [Store #7884] to 7884@myupsstore.biz and call 678-885-8877 to schedule an appointment with Cindy.
